Once NYS Vendors have checked our self-guided information sources, additional information and explanations are available from the SFS Help Desk. Just complete the SFS Help Desk Question Submission Form.
Before beginning the form, have the following information ready:
Once received, the Help Desk staff will promptly address your question, generally responding within one business day.
For answers to urgent questions, call the SFS Help Desk at 518-457-7717 or toll free at 855-233-8363.